Effective Date: 14 May 2026

At Dealsi.in, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return or refund according to the policy below.

1. Return Window

We offer a 3-day return window from the date of delivery.

To be eligible for a return, you must contact us within 3 days of receiving your order.

2. Eligible Returns

We accept returns for both defective and non-defective products, subject to the conditions below.

Products must be:

• Unused and in original condition
• Returned with original packaging, tags, accessories, and invoice
• Not damaged due to customer misuse or handling

3. Valid Return Reasons

Returns may be accepted for the following reasons:

• Damaged product received
• Defective product received
• Wrong product delivered
• Missing item or accessory
• Product not as described
• Customer changed mind / unwanted item (unused condition only)

4. Non-Returnable Situations

Returns may not be accepted if:

• Return request is made after 3 days of delivery
• Product has been used, washed, or damaged by customer
• Original packaging or tags are missing
• Personalized/customized products
• Hygiene-sensitive products after use

5. Return Process

To request a return, contact us with:

• Order Number
• Reason for return
• Product photos/videos (if applicable)

Contact Details:

• Email: help@dealsi.in
• Website: https://dealsi.in

Our support team will review your request and provide return instructions.

6. Return Shipping

• Return pickup will be arranged where available.
• Return shipping is free for approved returns.
• Customers may need to self-ship in certain locations.

7. Refund Process (COD Orders)

Once the returned product is received and inspected:

• Refunds are processed within 2 business days
• Refunds are sent to:
  
  • Bank account
  • UPI ID

8. Exchange Policy

We also accept exchanges for eligible products subject to stock availability.

9. Cancellation Policy

Orders can be cancelled only before dispatch/shipping.

For cancellation requests:

• Email: help@dealsi.in

10. Customer Support

For any questions regarding returns or refunds:

• Website: https://dealsi.in
• Email: help@dealsi.in
• Phone: +91 9416989389